The shuttle service was advertised as a

great convenience, but it turned out to be nonexistent. The room was decent for the price, but overall maintenance was lacking. I felt misled after relying on the promised services that didn’t exist.

I enjoyed the cozy garden area and the ice machine was a nice touch. The simple amenities were adequate for a brief stay.

Unexpected challenges and surprises

The shower had superb pressure, making for a refreshing experience after long travels.

Unfortunately, the customer service left much to be desired. front desk staff were indifferent and unhelpful.

The location is fantastic for airport access! ! The staff were friendly, and I appreciated the convenience of an ironing board and hairdryer in my spacious room.

Underwhelming experience, small rooms.

I really enjoyed the peaceful garden area right between the buildings and loved watching movies in the cozy lounge. The whole vibe was super relaxing, making it easy to unwind after a long day. The only downside was that the breakfast could use a bit more variety, but it didn’t take away from my overall experience! 🌿

comfortable stay but misleading shuttle service

The room was spacious and well-maintained, providing a restful environment. The staff greeted us with warmth and attentiveness, making us feel welcome from the start. The garden view added a nice touch, offering a peaceful setting to unwind.

However, the advertised shuttle service was not available, which was disappointing.

the bathroom was tiny! but the staff were super helpful 😊, breakfast was decent with some fresh options, and my things were kept safe after I forgot them. I'll be back!

my stay in miami springs was refreshing and the trademark experience exceeded my expectations with its cleanliness and friendly staff. the comfortable bed and tidy bathroom made for a relaxing break. i really enjoyed the cozy atmosphere in the garden area, which brought a lovely natural vibe to my visit.

the breakfast options were very limited.

My stay at the Trademark was refreshing and exceeded my expectations. The cleanliness of the room was impressive, and the staff was friendly and accommodating. I found the bed to be very comfortable, which was essential for my work-related rest. The cozy atmosphere in the garden area contributed positively to my overall experience.

Limited breakfast options could be improved.

I was pleasantly surprised by the lovely garden area, which provided a beautiful and relaxing atmosphere during my stay. The staff's attentiveness made me feel truly welcomed, contributing to my overall positive experience at the hotel.

Breakfast options could use more variety for seniors.